Shipping and Returns
We offer free shipping within Singapore for orders over S$60. For orders under S$60, a local flat shipping fee of S$5.00 is charged. Please allow 3-5 working days to receive your order. Delivery may take longer during festive periods. For bulk orders and international orders, please get in touch with us at email@example.com.Returns, Exchange and Refunds
We offer returns and exchanges of products purchased, within 7 days of purchase, under certain conditions listed below:
- Item received is defective or different from the product stated in your order confirmation.
- Item is in its original condition, sealed, unused and in the original packaging.
- We are unable to provide you with the original order made.
- Return shipment costs will be borne by customer and we will not refund the shipping costs unless otherwise agreed.
- Return has been inspected and authorized by our team.
We do not do cash refunds but are able to offer store credits which have a validity for one year.
Please note returns, exchanges and store credits may take 5-10 days to be processed.